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Frequently Asked Questions
Frequently Asked Questions
All categories(17)
Hotel / Guest rooms(3)
Meals / Restaurants / Bars(4)
Hotel facilities / Equipment(3)
Bathing / Baths(1)
Access / Parking(2)
Use with children(1)
Pets(1)
Information on surrounding area(2)
【Hotel / Guest rooms】
Is there a non-smoking room?
◆The hotel is a non smoking hotel.
【Hotel / Guest rooms】
When will it take the cancellation fee?
Our basic cancellation policy is as follows.
■3 to 2 days ago:30% of room charge
■The previous day:50% of the room charge
■On the day of ar…
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【Hotel / Guest rooms】
Check in / Check out time?
Check in: From 15: 00
For plan that include dinner, please check in by 7:00 pm.
Check out: 10: 00
Reserve·Contact us
Please feel free to contact us if you have any questions.
089-931-5141
【Reception hours]9:00 to 19:00
yoyaku@hotel-katuragi.jp