- Top
- Frequently Asked Questions
089-931-5141
【Reception hours]9:00 to 19:00
When will it take the cancellation fee?
Generally, cancellation fees apply as follows:
■3 to 2 days ago:30% of room charge
■The previous day:50% of the room charge
■On the day of a…Continue readingCheck in / Check out time?
Check in: From 15: 00
For plan that include dinner, please check in by 7:00 pm.
Check out: 10: 00Is there a non-smoking room?
◆This hotel is a non-smoking facility.
Smoking areas are located outside the building.Can I connect to the Internet?
Wi-fi (wireless LAN) can be used in rooms, lobby etc.
※A password is required when using it.
This will be stated in the instructions given …Continue readingIs there a parking lot?
There is a parking lot in front of the entrance.
This is an outdoor multilevel parking lot.
Parking fee for one car is free if you make a re…Continue readingIs it barrier-free?
I am very sorry, but it is not barrier free.
Also, there is a long slope to the entrance.
Although it is possible to move around the facilit…Continue readingDinner · What is breakfast time?
Dinner time 18:00 to 21:00※Final start 19:00
Breakfast time, 7: 00 to 9: 00 ※Final start 8:30
※We can not prepare the meal after the last s…Continue readingCan I eat in the room?
I am very sorry,
We do not have room for meals.
This is a meal at the restaurant of our sister hotel "Hanayuzuki".
At the meal venue, we wil…Continue readingIs there a menu for children?
When choosing "infant" at the time of reservation, we will prepare a menu for children.
In addition, meals only are offered to children lyi…Continue readingRegarding children's meals
■In case of applying as "elementary school student"
·Price: 70% of adult price
·The food is similar to that for adults.
·Bedding: Regular fu…Continue readingCan we handle allergies?
If you can consult in advance, we will correspond as much as possible.
Allergy information is displayed at the buffet corner.All you can drink menu
≪120 minutes drunk drink≫
·3,300 JPY(tax included)
hot sake, beer, Shochu, Soft drink
※All adults should have the same plan.
※Cold wine etc…Continue readingAre there any day spas?
Information on day trip hot springs
■Available time: 15: 00-21: 00
■Charge:1,500 yen/adult(tax included),800 yen/child(tax included)
※Pleas…Continue readingI have tattoos. Can I use the large public bath?
I am very sorry,
Please refrain from using the facility if you have tattoos.Do you have a family bath?
There are no family baths or private baths.
All rooms have bath and toilet.(The bath in the room is not a hot spring.)Installation of cot in women's public bath
To customers with small children!
There is a cot in the female public bath.
With fence, I am safe even while I change my mother.Can pets stay with us?
I am very sorry,
Accommodation with pets is not accepted.
If you can contact us in advance, we will introduce our pet hotel.What is the bathing fee and opening hours for Dogo Onsen Main Building?
□Charge
Kami-no-yu downstairs 700 yen(350 yen/child)
□Opening Hours
From 6:00 to 23:00(Bill stop 22:30)
Please check the official website f…Continue readingWhat is the price and opening hours of Dogo Onsen Tsubaki no Yu?
□Charge
450 yen for adults, 150 yen for children.
□Opening Hours
It is from 6:30 to 23:00 (22:30 petition).Shimanami Kaido How can I get to the Sanyo Expressway through the Shimanami Kaido?
It takes about 70 minutes to get to Imabari Interchange via Okudogo through Route 317.
(It takes about 80 minutes when passing through the c…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.