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  2. Frequently Asked Questions

Frequently Asked Questions

  • Is there a non-smoking room?

    ◆The hotel is a non smoking hotel.
  • Can I connect to the Internet?

    Wi-fi (wireless LAN) can be used in rooms, lobby etc.
    ※A password is required when using it.Please feel free to check with the staff.
  • When will it take the cancellation fee?

    Our basic cancellation policy is as follows.

    ■3 to 2 days ago:30% of room charge
    ■The previous day:50% of the room charge
    ■On the day of arContinue reading
  • Check in / Check out time?

    Check in: From 15: 00
    For plan that include dinner, please check in by 7:00 pm.
    Check out: 10: 00
  • Do you have a family bath?

    There are no family baths or private baths.
    All rooms have bath and toilet.(The bath in the room is not a hot spring.)
  • Is there a parking lot?

    There is a parking lot in front of the entrance.
    This is an outdoor multilevel parking lot.
    Parking fee for one car is free if you make a reContinue reading
  • Is it barrier-free?

    I am very sorry, but it is not barrier free.
    Also, there is a long slope to the entrance.
    Although it is possible to move around the facilitContinue reading
  • Can I eat in the room?

    I am very sorry,
    We do not have room for meals.
    This is a meal at the restaurant of our sister hotel "Hanayuzuki".
    At the meal venue, we wilContinue reading
  • Dinner · What is breakfast time?

    Dinner time 18:00 to 21:00※Final start 19:00
    Breakfast time, 7: 00 to 9: 00 ※Final start 8:30

    ※We can not prepare the meal after the last sContinue reading
  • Is there a menu for children?

    When choosing "infant" at the time of reservation, we will prepare a menu for children.
    In addition, meals only are offered to children lyiContinue reading
  • Can we handle allergies?

    If you can consult in advance, we will correspond as much as possible.
    Allergy information is displayed at the buffet corner.
  • All you can drink menu

    ≪120 minutes drunk drink≫
    ·3,000 JPY(Tax excluded)
     hot sake, beer, Shochu, Soft drink
    ※All adults should have the same plan.
    ※Cold wine etcContinue reading
  • Installation of cot in women's public bath

    To customers with small children!

    There is a cot in the female public bath.

    With fence, I am safe even while I change my mother.
  • Can pets stay with us?

    I am very sorry,
    Accommodation with pets is not accepted.
    If you can contact us in advance, we will introduce our pet hotel.
  • What is the bathing fee and opening hours for Dogo Onsen Main Building?

    ※Due to conservation and repair work, only the `` Rei no Yu'' is currently open.
    (Temporary closure from June 18th to July 10th)


    □Charge
    RContinue reading
  • What is the price and opening hours of Dogo Onsen Tsubaki no Yu?

    □Charge
    450 yen for adults, 150 yen for children.

    □Opening Hours
    It is from 6:30 to 23:00 (22:30 petition).
  • Shimanami Kaido How can I get to the Sanyo Expressway through the Shimanami Kaido?

    It takes about 70 minutes to get to Imabari Interchange via Okudogo through Route 317.
    (It takes about 80 minutes when passing through the cContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.

089-931-5141

【Reception hours]9:00 to 19:00