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- Frequently Asked Questions
089-931-5141
【Reception hours]9:00 to 19:00
When will it take the cancellation fee?
Generally, cancellation fees apply as follows:
■3 to 2 days before:30% of room rate
■The previous day:50% of room rate
■On the day of arriva…Continue readingCheck in / Check out time?
Check in: From 15: 00
For plan that include dinner, please check in by 7:00 pm.
Check out: 10: 00Is there a non-smoking room?
◆This hotel is a non-smoking facility.
Smoking areas are located outside the building.Can I connect to the Internet?
Wi-fi (wireless LAN) is available in guest rooms, the lobby, etc.
※A password is required to use this service.
This will be stated in the i…Continue readingIs there a parking lot?
There is a parking lot in front of the entrance.
This is an outdoor multilevel parking lot.
Parking is free for one vehicle if you make a re…Continue readingIs it barrier-free?
I am very sorry, but it is not barrier free.
There is also a long slope leading up to the entrance.
Although it is possible to move around t…Continue readingDinner · What is breakfast time?
Dinner time 18:00 to 21:00※Final start 19:00
Breakfast time: 7:00 to 9:00 ※Final start time: 8:30
※We can not prepare the meal after the la…Continue readingCan I eat in my room?
I am very sorry,
We do not offer in-room dining.
This is a meal at the restaurant of our sister hotel "Hanayuzuki".
Seating will be provided…Continue readingDo you have a children's menu?
When making your reservation, please select "Infant" and we will prepare a menu for you.
Meals only are also available for children who shar…Continue readingRegarding children's meals
■In case of applying as "elementary school student"
·Price: 70% of adult price
·The food is similar to that for adults.
·Bedding: Regular fu…Continue readingCan we handle allergies?
If you can consult in advance, we will correspond as much as possible.
Allergy information is displayed at the buffet corner.All-you-can-drink menu
≪120 minutes drunk drink≫
·3,300 JPY(tax included)
hot sake,Beer,Shouchu (distilled spirit),Soft drinks
※All adults should have the same pl…Continue readingAre there any day spas?
Information on day trip hot springs
■Available time: 15: 00-21: 00
■Charge:1,500 yen/adult(tax included),800 yen/child(tax included)
※Pleas…Continue readingI have tattoos. Can I use the large public bath?
I am very sorry,
Please refrain from using the facility if you have tattoos.Do you have a family bath?
There are no family baths or private baths.
All rooms have bath and toilet.(The bath in the room is not a hot spring.)Baby beds installed in the women's large bath
For guests with small children!
There are baby beds in the women's large bath.
With fence, I am safe even while I change my mother.Can pets stay with us?
I am very sorry,
Accommodation with pets is not accepted.
If you can contact us in advance, we will introduce our pet hotel.What are the bathing fees and opening hours at Dogo Onsen Main Building?
□Charge
Kami-no-yu downstairs 700 yen(350 yen/child)
□Opening Hours
From 6:00 to 23:00(Bill stop 22:30)
Please check Official website for o…Continue readingWhat are the prices and opening hours of Dogo Onsen Tsubaki no Yu?
□Charge
450 yen for adults, 150 yen for children.
□Opening Hours
Tickets are available from 6:30am to 11pm (tickets last entry at 10:30pm).Shimanami Kaido How can I get to the Sanyo Expressway through the Shimanami Kaido?
The estimated travel time via Route 317 to Imabari Interchange via Okudogo is approximately 70 minutes.
(Approximately 80 minutes via Route …Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.